Terms and Conditions

Disclaimer

The material provided on this site is for strictly informational and educational purposes only. It is not meant to replace or substitute for the recommendations or advice of your physician or health care provider. The information contained in this site should not be used for diagnosing or treating a health problem or disease. If you believe you have a medical condition or problem contact your health care provider.

The statements contained in this website have not been evaluated by the Food and Drug Administration. The products are not intended to diagnose, treat, cure, or prevent disease.

Akashic Record Clearings or Reiki Sessions

There is a 24-hour requirement to cancel or change your appointment. If you cancel with less than 24 hours notice, your session fee is non-refundable. If you wish to reschedule with less than 24 hours notice, you will be charged a $75.00 rescheduling fee. This is a firm policy; please do not ask for it to be waived.

Please Note:

All appointments are made in Eastern Standard Time (EST) zone. Please make appropriate adjustments for your time zone.

Terms and Conditions of Sale

We appreciate your business and value you as a Sacred Apothecary, LLC customer. Please take a few moments to review our terms and conditions. Your purchase of products from us constitutes your agreement to follow these terms and conditions and be bound by them.

Returns & Exchanges

All purchases, with the exception of special order items, clearance items, and samples may be returned within 14 days of receipt for a full refund minus original delivery or shipping fees. Merchandise exchanged for same items due for reasons other than manufacturer defects will be subject to a 10% restocking fee and re-delivery and / or shipping fees. A Sacred Apothecary representative may select reasonable replacements for items that have been discontinued. All exchanges or returns, except for manufacturer defects, are subject to re-delivery and / or shipping charges. Refunds may take up to 15 business days for processing.

Sacred Apothecary LLC Warranty

Our warranty is non-transferable. Any damage upon delivery must be noted on the delivery receipt. Damage not noted on delivery receipt will be determined to be customer damage, and not warranted. Visible defects or variance to order details must be brought to our attention within 7 days of delivery. Issues not presented within 7 days of delivery will be considered acceptable and will not be warranted.

Natural Materials Have Unique Characteristics

Handmade items made of natural stone and wood and will naturally vary in color tones and pattern making each piece a naturally one-of-a-kind work of art.

Our products are constructed with a variety of responsibly sourced woods. Paints and stains may take differently to various cuts of wood, and color may vary. The wood will "breathe" and, with varying humidity levels, expand and contract. This process may lead to seasonal movement (slight separations in the wood that come and go). Natural products with these characteristics are not defective and cannot be exchanged for the same item.

Special Order Purchases

Special order merchandise typically requires approximately 90 days to be manufactured. The actual time frame will depend on the item purchased. Special order merchandise is manufactured to your exact specifications. Due to the unique character of custom order pieces, CANCELLATIONS ARE NOT PERMITTED. If you do not accept delivery you forfeit 33% of the item purchase price.

Clearance Items & Samples Are Final Sales

Clearance items and samples are extraordinary values. They are sold "as-is" and cannot be returned or exchanged. ALL SALES ARE FINAL. All clearance and sample items must be paid in full at time of purchase.

Merchandise Pick Up

Customers are responsible for bringing proper help to load merchandise into their vehicle. Sacred Apothecary, LLC will not be responsible for any damage caused during loading, unloading, or transporting merchandise to customer's home. All packing, wrapping, and securing materials must be provided by the customer.

Item Availability

Orders placed online will be confirmed via email once processed. Item availability and delivery information will be included and maybe sent via separate email.

Order Status

To receive the most up-to-date information regarding an order placed through our website, please call us at 516.304.5146 or email us at .

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