Shipping Policy

    Sacred Apothecary products ship within 1-2 business days from your order.

    Available Shipping Services

    Products are currently shipped in the USA via:

    USPS

    1. First-Class Mail (2-9 days)
    2. USPS Priority Mail (2-3 days)

    UPS

    1. UPS Ground (1-5 Business Days)
    2. UPS 3 Day Select (3 Business Days; delivery by end of day)
    3. UPS 2 Business Days (2 Business Days; delivery by end of day)
    4. UPS Next Day Air Saver (Next Business Day; delivery typically by end of day)

    FedEx

    1. Ground-(1-5 Business Days)
    2. 3 day Air Express Saver (3 Business Days; delivery by end of day)
    3. 2 Day Express (2 Business Days; delivery by end of day)

    All shipping charges for orders are actual shipping costs. All available shipping options are displayed in your shopping cart during checkout based on origin, destination, service, package weight, and other considerations. Shipping charges won't be calculated until your enter your delivery address.

    Delivery time is calculated according to actual "business days" from the date shipped and does not include weekends or holidays. These delivery times are estimated by the carrier and are not guaranteed, unless otherwise noted.

    The shipping and handling cost for your order is based on the total weight of the order including packing materials.

    Orders are shipped on business days only. Business days are Monday-Friday, excluding holidays.

    Return Policy

    Sacred Apothecary strives to provide our customers with the highest quality products and although not necessary, a short explanation with your return will assist in the development of better products. Refunds are only available for the dollar value of the merchandise - shipping expenses are the sole responsibility of the buyer.

    Returns & Exchanges

    All purchases, with the exception of special order items, clearance items, and samples may be returned within 14 days of receipt for a full refund minus original delivery or shipping fees. Merchandise exchanged for same items due for reasons other than manufacturer defects will be subject to a 10% restocking fee and re-delivery and / or shipping fees. A Sacred Apothecary representative may select reasonable replacements for items that have been discontinued. All exchanges or returns, except for manufacturer defects, are subject to re-delivery and / or shipping charges. Refunds may take up to 15 business days for processing.

    Damaged Products

    Should you receive an item that has been damaged during shipping, you must notify us within 48 hours. Sacred Apothecary is not responsible for any damaged claim after that 48 hour period. Original shipping fee is non-refundable. Refunds may take up to 15 business days for processing.

    International Orders

    Currently we are only shipping to United States and Puerto Rico.

    If you are from another country, you won't be able to create a customer account or purchase any products through this website. You may contact us at . Tell us your country and the products you would like to purchase. A representative will contact you with actual shipping charges, delivery times and methods. We may add your country to our list if there is enough demand, so please let us know you are interested! You are responsible for all import fees and any other fees charged by your country.

    Cancellations

    If for any reason you need to cancel an order, this must be done within the same business day that the order was placed. All orders are processed and shipped within 48 hours. Once your order has been received and processed, there will not be a cancellation service available.

    To cancel your order by e-mail please send a reply from your order confirmation e-mail to , and be sure to include your order number.

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